Help
How do I sign up to the site?
What do I do if I forget my password?
Why can’t I use the same email address for more than one person?
How do I join the Summer Reading Challenge at my library?
Why doesn’t my own name show when I sign up?
Can I read any books for the Summer Reading Challenge?
How do I keep a record of the books I’ve read?
How do I add books to the website?
I’m stuck for my next book to read
How do I enter the Finish the Story competition?
I’d like to change my avatar
How do I post a comment to Ask an Expert?
How do I post a message?
I’ve got an unlock code – what do I do with it?
Where do I get an unlock code from?
How do I sign up to the site?
Go to sign up now. You’ll need an email address. If you don’t have one, you can use a parent or carer’s email address, but ask their permission first! Once signed up, you can update your profile, send messages and send in your questions to Ask and Expert.
What do I do if I forget my password?
On the Login page click on Forgot Your Password? Type in the email address you used to sign up, and you will be sent instructions to reset your password.
Why can’t I use the same email address for more than one person?
The email address has to be unique as it is tied to the user account and identifies that child. It is used for password retrieval, and it can be used instead of the username when logging in (as the auto-generated usernames can be difficult to remember and get right), so we need to have just one address for each child registered. If this is a problem, one option is to sign up for a second (free) account for yourself on Gmail, Hotmail or other free service.
How do I join the Summer Reading Challenge at my library?
Ask your parent or carer to check to see if your local library is running the Summer Reading Challenge. Then go along to the library and join up – they’ll help you if you don’t already have a library card. You’ll earn stickers for the books you read – with secret codes to unlock some rewards on this website.
Why doesn’t my own name show when I sign up?
We want the site to be as safe for you as possible, so we don’t show anyone’s real name. The site will create a unique name just for you – we hope you like it!
Can I read any books for the Summer Reading Challenge?
Yes! You can read any books you like, as long as they’re from the library – fact books, poetry books, joke books, anything you like – and audio books count too!
We think it’s a good idea to try and mix things up by reading different books from the ones you might usually try, but it’s really up to you. Don’t forget to add what you’re reading on your profile.
How do I keep a record of the books I’ve read?
Write down the books on your Creepy House poster from the library and give them a rating. Library staff will be looking forward to hearing about the books you’ve read.
You can also keep a record of your books right here on the Summer Reading Challenge website and tell other children what you thought of them.
How do I add my books on the website?
You can add and rate books in your profile. Login to the site to do this. You’ll get a special reward when you’ve completed Level 1 (2 books), Level 2 (4 books) and Level 3 (6 books). As you rate the books you read, this information is sent to the Book Sorter to help other kids can find something they want to read.
I’m stuck for my next book to read
You need the Book Sorter! Tell the Book Sorter a bit about yourself and the kind of book you’re looking for and it will instantly give you a list of books it recommends just for you. They’ve all been recommended by other kids, so they’re bound to be worth a try. Use Ask an Expert to help with ideas about what to read next.
How do I enter the Finish the Story competition?
You’ll need to sign up to enter the competition. Read the stories started by our writers and choose the one you want to finish. Type your entry in against the story you’re finishing, then press send. You’ll need to get your entry in by 1 September 2013. Good luck!
I’d like to change my avatar
You’ll need to login, go to your profile and then click on ‘Edit profile’. Choose the character you want to be, enter your password and, hey presto, you’ve got a new avatar.
How do I post a comment to Ask an Expert?
Login to the site and go to ‘Chat’. Click on ‘Ask an Expert’ and post your comment. Our Experts will get back to you as soon as they can.
How do I post a message?
Login to the site and go to ‘Chat’. Click on ‘Your messages’ and post what you’d like to say.
I’ve got an unlock code – what do I do with it?
Login to the site and go to your profile. Click on ‘Unlock codes’. Enter your code and you’ll get a special animation just for you. You get your unlock codes from the stickers you’re given at the library.
Where do I get an unlock code from?
You get your unlock codes from the stickers you’re given at the library for doing the Summer Reading Challenge.